Trusted by
Hundreds
of Companies
The ServiceUp Difference
Comprehensive Cost Control
Gain insights into the repair process and unlock unparalleled savings with full control over repair costs.
Increase CSAT for Policyholders
Elevate policyholder satisfaction to new heights and boost your CSAT scores by providing a hassle-free repair process.
Decrease Supplement Percentage
Minimize supplement percentages and maximize your bottom line with our tech driven appraisal solution.
Decrease Claims Costs
Speed up repair turnaround time and reduce advanced charges, rental fees and out of pocket costs.
A Single Platform Customized For Your Repair Needs
ServiceUp
360
Tap into the power of ServiceUp360 and let us completely manage the vehicle repair for you.
200+ services offered, including all collision, mechanical and routine maintenance services
Pickup and delivery right from your lot or office
Dedicated service advisor for every repair
Reduced repair and operational expenses
ServiceUp
CONNECT
Onboard, manage, and communicate with your preferred shop partners across the country.
Utilize your existing repair network and manage them all in one centralized platform
Communicate, share photos, manage estimates, and track repair status across all your shop partners
Seamlessly invite and onboard your shop partners
Single vendor invoicing included
Platform Features
Experience the power ⚡ of ServiceUp’s modern repair management platform
Decrease in resolution time
Lower repair cost
Increase in customer satisfaction
Decrease in supplement percentage
How it Works
In just a few clicks, you can get vehicles repaired and back in service. Experience the convenience of seamless, efficient repairs with ServiceUp.
FNOL Documentation
Claim damages can be reported directly through our App. Once photos are submitted a new claim is created which will streamline the FNOL and repair process.
Appraisal
Our internal staff of highly qualified appraisers creates an estimate based on the damages reported. Adjuster receives a notification when the appraisal is ready for review. This can be set up via a dashboard, or email, or both. A detailed PDF showing the various line items is available.
Schedule Pickup
Once the appraisal is approved, the policyholder will schedule a time and location for vehicle pickup. This option is also available for the adjuster to assign for pick up to move to our shops to start immediate repairs after a loss.
Speedy Shop Selection
Adjusters can share local repair shops in the network or ServiceUp 360, our fully managed repair service. If using ServiceUp 360, vehicles are assigned to a shop based on a real-time analysis of requisite expertise and capacity to ensure the shortest repair turnaround time.
Tear Down/Supplements
After the tear down process, a supplement may be added to the estimate. The adjuster will receive email notifications requesting a review of the adjusted estimate. Once approved, the repair begins.
Vehicle Dropoff
Once the repair is completed, ServiceUp will deliver the vehicle back to the designated location. Policy holder will be notified when the vehicle is on its way and when drop off is complete.
customer testimonials
Hear what current ServiceUp customers have to say about their repair experience.
Before ServiceUp, managing our collision repairs was a lengthy and complex process. The insights into our shop network and the ability to track everything in one place have been game-changers for us. We’ve seen faster repairs, reduced costs, and have peace of mind knowing everything is being managed effectively.”
We were facing significant challenges in managing our rental fleet repairs, with slow cycle times and escalating overhead costs. ServiceUp came to our rescue, transforming our repair process with speed, efficiency, and cost savings. We’re incredibly happy with their platform and are looking forward to using them across the country.
ServiceUp has overhauled our repair management process. Their tech-forward approach has reduced our cycle times and supplement percentages, getting cars back to customers quickly, improving CSAT scores, and helping our bottom line. We're thrilled with the results and look forward to continuing this partnership as we expand our customer base.
Before ServiceUp, managing our collision repairs was a lengthy and complex process. The insights into our shop network and the ability to track everything in one place have been game-changers for us. We’ve seen faster repairs, reduced costs, and have peace of mind knowing everything is being managed effectively.”
We were facing significant challenges in managing our rental fleet repairs, with slow cycle times and escalating overhead costs. ServiceUp came to our rescue, transforming our repair process with speed, efficiency, and cost savings. We’re incredibly happy with their platform and are looking forward to using them across the country.
ServiceUp has overhauled our repair management process. Their tech-forward approach has reduced our cycle times and supplement percentages, getting cars back to customers quickly, improving CSAT scores, and helping our bottom line. We're thrilled with the results and look forward to continuing this partnership as we expand our customer base.
I finally was able to get complete insight into my entire fleet's repair process with ServiceUp. They make it easy to manage my repairs across my 12 regions.
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
ServiceUp has dramatically changed how we handle our fleet repairs. Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch. They are unbelievably responsive and always get the job done!
Before ServiceUp, managing our collision repairs was a lengthy and complex process. The insights into our shop network and the ability to track everything in one place have been game-changers for us. We’ve seen faster repairs, reduced costs, and have peace of mind knowing everything is being managed effectively.”
Our policyholders love using ServiceUp as a repair solution. Claims are closed much faster as well!
We were facing significant challenges in managing our rental fleet repairs, with slow cycle times and escalating overhead costs. ServiceUp came to our rescue, transforming our repair process with speed, efficiency, and cost savings. We’re incredibly happy with their platform and are looking forward to using them across the country.
ServiceUp has overhauled our repair management process. Their tech-forward approach has reduced our cycle times and supplement percentages, getting cars back to customers quickly, improving CSAT scores, and helping our bottom line. We're thrilled with the results and look forward to continuing this partnership as we expand our customer base.
I finally was able to get complete insight into my entire fleet's repair process with ServiceUp. They make it easy to manage my repairs across my 12 regions.
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
ServiceUp has dramatically changed how we handle our fleet repairs. Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch. They are unbelievably responsive and always get the job done!
Our policyholders love using ServiceUp as a repair solution. Claims are closed much faster as well!
I finally was able to get complete insight into my entire fleet's repair process with ServiceUp. They make it easy to manage my repairs across my 12 regions.
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
ServiceUp has dramatically changed how we handle our fleet repairs. Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch. They are unbelievably responsive and always get the job done!
Our policyholders love using ServiceUp as a repair solution. Claims are closed much faster as well!
Explore
our blog for industry insights, company news, and automotive tips
Case Study
Efficiency Gains: How Voyager Streamlined Vehicle Repairs with ServiceUp Connect
Voyager improved efficiency and reduced downtime with ServiceUp Connect.
Sep 24, 2024
•
Kam Thandi
Fleets
Safety First: What it Means to Have a Safe Fleet
Safety should be of the utmost priority as your manage your fleet.
Aug 1, 2024
•
Kam Thandi
FAQ’s
Dive into frequently asked questions or contact us to learn more!
What is ServiceUp for Insurance?
ServiceUp for Insurance is a specialized service that facilitates seamless and efficient vehicle repair solutions for policyholders. Our platform connects insurance companies with a network of trusted repair shops, streamlining the claims and repair process to ensure quick and hassle-free resolution for policyholders.
How does ServiceUp help my insurance company?
ServiceUp offers several benefits to insurance companies. By leveraging our platform, insurers can enhance customer satisfaction through prompt and transparent repair processes. The streamlined communication and real-time updates reduce claim resolution times, improve efficiency, and provide insurers with better control and visibility into the entire repair journey. Ultimately, ServiceUp contributes to a positive repair experience, fostering trust and loyalty.
